It’s always a buzz to welcome a new client to our company, and we are passionate about making sure you have a great experience working with us. Our success is defined by yours, so we’d like to run you by the various steps in production so you get the best possible result from your project
At Hunting With Pixels we have a collaborative approach to projects. This means that both you and HWP commit to a workflow that will ensure it’s smooth sailing all the way! 
Before we edit we need the following from you: 1. All up to date assets. Your current logo in high resolutions, all images in resolutions over 600 pixels wide, ideally HD so 1280 plus width. 2. A list of stake holders and one appointed person to sign off. It’s essential everyone is involved in the reviews. 3. Sign off on a production timeline we all agree on. This includes milestones for reviews, so it’s important to check that stake holders are available on those dates 4. Correct titles Getting everyone’s titles right can be time consuming, so it’s important to check with interviewees on time. Titles need to be delivered as a text document with the exact titles and names of everyone in the video. You can also add those to the shared Google doc. It’s essential to check with interviewees what their title should be in the context of this video; it may be different from what’s on their Linked In page. Check spelling and capitalisation. For example, Linked In is used as one word with a capital in it, so ‘LinkedIn’. Never ever make assumptions about titles. Changes further down the track may incur a cost if we can’t combine it with a V02 edit.
We base our pricing and planning on delivering three versions of the video to you: V01: this is a draft version that you can make unlimited changes to (except if you want Brad Pitt’s head CGI’ed on; that may need a slight adjustment to the budget) V02: Refining the changes you required on V01. Slight tweaks, minor changes. V03: Final version. We fully commit to budgets and timelines for your project, which is why we adapted this three step process to ensure we get you there.
For editing, we send you Version 1 of the videos, which is a roughly cut clip, that you send to all stakeholders (read: Mark!) and everybody makes their comments etc, which you collate all in one Google doc, which we will set up. Google docs allows all changes to be made across everyone’s versions so there is no risk of double up or cross referencing required. Google docs is easier for feedback documents than Dropbox, as more people can be signed into the doc and you can view the version history. This is the longest feedback stage and we encourage people to watch each clip at least 3-4 times.
Reviewing video is a skill. Here are some steps to ensure you don’t miss anything in your first review: https://www.huntingwithpixels.com/how-we-work/video-reviewing-get-right/
Comments and feedback need to be specific and time coded, like “at 3.34-3.45 there is a drop off in audio”; “cut this shot of Jenny at 2.57 out (insert screen shot)”; or “Can the music sound more like the this: (include example)”. Comments that are non specific like “I don’t like the sound of the background music” or “I don’t like how video 4 ends” or “Can you make me look younger/thinner/like Angelina Jolie, etc” aren’t helpful as it requires our editors to second guess what you may be thinking. If you have any trouble with this, give us a call. Sometimes being old school and actually talking may help!
Video production is very labour intensive; a tiny tweak like a spelling mistake to all your ten videos will take an editor a full day or rendering, checking, encoding, uploading and checking again. If you play it by ear, you’ll run out of budget pretty quickly, so we don’t start implementation until all V01 feedback is signed off Of course we can make any change necessary at any point, but we can’t guarantee it will be included in the budget. The feedback Google doc can include screen shots to illustrate a feedback point, but do not attach asset images to the google doc.
Comments also need to be listed in chronological order, under a per video header, for example: ‘Video 1: What is LPTC’ Background music: we would like it to be faster paced and more funky sounding, like Daft Punk’s Get Lucky. 0.10-0.12 cut out moving of hand 1.01-1.23 irrelevant comment please remove 1.45 insert this image: “1_what is LPTC_ 1.45”
It’s essential that you send us all relevant branding documentation and logos before we edit. If you send us images, please ensure you have the copyright, which means written permission in some cases. We can help you with the copyright process if you’re not sure
ASSET IMAGES (images that are used in the videos): All background / video asset images need to be labelled as such “{image number}_{video title}_{timecode}” For example: “1_what is LPTC_ 3.21” if they’re added on after V01. Otherwise, it would be good if you can add a description on what you want to go where in an email or the production document we share with you. That way we know exactly when to insert what image and you don’t spend time explaining to various producers what you’re after. All asset images can be emailed or we can create a folder in the dropbox if you prefer.
Here we implement all the changes supplied, thus creating a Version 2 of the clip. We then return this clip to you and you look over it to see if the changes were all implemented correctly. Any V1 changes missed on our part are included in the budget, **any additional changes are extra cost**. We will happily edit and make tweaks and changes ad infinitum, however, we find this more ‘locked off’ approach tends to focus people, which results in budgets being kept and videos getting delivered; a better outcome all round!
Step 3 / Version 3 Delivery: This is the completely signed off and agreed on version of the clip, which will be uploaded to the site.
In some cases three versions may not work for you. For instance, if you’re an agency you’d need three versions to get it to sign off before you send it to your client. Government or large educational organisations may require more reviews too due to their organisational structure. In those cases we’ll create the extra versions at an hour rate that we will discuss with you beforehand.
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